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Warranty Racquets
All racquet manufacturers provide a full one-year warranty against manufactured defects. If a racquet purchase from the Tennis Company appears to have a defect, the racquet must be returned to the manufacture for inspection.  The final decision concerning replacement belongs to the manufacturer, not the Tennis Company.  If we send in the racquet for the replacement process will take 4-5 weeks. Several manufacturers including Wilson and Prince allow the customer to deal direct, reducing the the replacement process to 2-3 weeks and saving money on shipping. Head is the only manufacturer that will not ship directly back to the customer.

Customers are responsible for shipping costs plus the cost of restringing.  If you wish to have us restring please let us know the string type and tension.  We then can give you a quote for stringing costs.

Prince
Customers can call Prince direct and the handle the return process. Prince will give you a RA # to placed on the outside of the package to track the return.

Wilson
Customers can call Wilson direct and the handle the return process. Wilson will give you a RA #  to placed on the outside of the package to track the return.

Yonex
The customer needs to call us to setup the warranty return; We will call Yonex and get a RA # that is to be placed on the outside of the box.  We will setup the warranty process to have the racquet shipped directly back to you, from Yonex.

Prince Sports
Prince Americas, LLC-Returns
202 E 7th Street Building 5
Watsontown, PA 17777

800-283-6647

Wilson
Wilson Sporting Goods
Attn: Warranty/Return Goods
320 Aldi Blvd
Mt. Juliet, TN 37122 

800-272-6060

Yonex
3520 Challenger St
Torrance CA 90503
800-992-9461

Head Sports
Head/Penn Racquet Sports
1041-A Swan Creek Dr.
Baltimore, MD 21226
800-HEAD-USA

Warranty Shoes
All Customers pay return Shipping Freight. Shipping Costs is $12.95. Adidas & K-Swiss also require a Check for Return shipping

Adidas
Adidas 6 Month Guarantee
495 Cedar Crest Rd,
Spartanburg, SC 29301
1-800-448-1796Shoes must be sent directly to adidas. Please include the following: A check for $13.25 (made out to adidas).
Fill out the Warranty Card

Asics
The 6-month outsole guarantee is valid for the Gel Resolution 4 and 5.
Fill out the Warranty Card

ASICS America Corp
Attn: Tennis Returns Department
29 Parker, Suite 100
Irvine, CA 92618

Babolat
Babolat shoes that have a 6-month outsole guarantee can be seen on the shoe page: These shoes must to be sent directly to Babolat using the warranty card included in the box at the time of purchase. Fill out the Warranty Card

K-Swiss
For BigShot please send your shoes and receipt of purchase along with a check or money order for $5.00 directly to K-Swiss at following address.

K-Swiss BigShot Guarantee
31248 Oak Crest Drive
Westlake Village, CA 91361
For further questions, please contact K-Swiss directly at (1-800) 938-8000. Fill out the Warranty Card

New Balance 
Returns Department
1537 Fencorp Dr.
Fenton, MO 63026
For questions, call New Balance directly: (800) 595-9138 Fill out the Warranty Card

Nike
When shoes were purchased; a warranty card should have been included inside. Please fill out the information and follow the directions to complete return. Fill out the Warranty Card

Prince 
For warranty card for T22 shoes Fill out the Warranty Card

Prince Sports
One Advantage Ct.
Bordentown, NJ 08505 

Wilson
Wilson Sporting Goods
Attn: Warranty/Return Goods
320 Aldi Blvd
Mt. Juliet, TN 37122 
For more information, contact Wilson Directly at: (800) 272-6060. Fill out the Warranty Card

Stringing
All Racquets are custom strung to your specifications. For a limited time we are offering Free racquet stringing except for In-Store Sales. String life is not guaranteed. String life depends on the playing style, string tension, the string pattern and the stiffness of the racquet. String breakage is not refundable do to "Pinching"; All Natural Gut breakage issues must be sent back for review with the strings intact (no exceptions).  After taping up the string bed we are able to cut out the string and send it back to the manufacturer. Customers are responsible for shipping.

String tension
Stringing is an integral part of how a racquet will perform.  Our experienced staff uses only the best state of the art stringing equipment on the market. Unfortunately there are to many variables to make stringing an exact science in this business.  To expect the results that your local shop may give is not possible. The type of machines, the calibration maintenance, the over all maintenance, how a stringing handles the string, how string is handled, how it is stored, the experience of the stringer are just a few of the hurdles that can make stringing so inconsistent from store to store.